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Gretchen Vories Cak

FAQs
Home / FAQs
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What types of cakes do you offer?We offer a variety of cakes, including chocolate, vanilla, red velvet, carrot, and specialty flavors, along with customizable options for different occasions.
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Can I order a custom-designed cake?Absolutely! We specialize in custom-designed cakes tailored to your preferences and event themes. Just provide us with your ideas or inspiration, and we'll bring your vision to life.
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Do you accommodate dietary restrictions?Yes, we offer options for various dietary needs, including gluten-free, dairy-free, and vegan cakes. Please let us know your requirements when placing your order.
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How far in advance should I place my cake order?We recommend placing your order at least 1-2 weeks in advance to ensure availability and allow time for customization. For large orders or special occasions, please contact us even earlier.
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What is your policy on cake returns or refunds?Due to the custom nature of our cakes, we generally do not accept returns. However, if there is an issue with your order, please contact us promptly, and we will work to resolve it to your satisfaction.
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How should I store and transport my cake?Cakes should be stored in a cool, dry place and kept at room temperature until serving. For transport, ensure the cake is securely placed in a flat, stable container to prevent shifting or damage.
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